Canot download MEM 1.4
Hello,we cannot download the MEM Plugins for our EQL – we get: Your account is not authorized for firmware downloads. Please contact customer service at eqlx-customer-service@dell.com Why? We cannot...
View Articlemoving iscsi connections from old server to new
We encountered some issues, so this is more of a question of whether Dell requires/recommends a different approach to moving EQ volumes from one server to another.We attempted to replace an old 2003...
View ArticleFirmware Update (Risks)
Hello,I want to update the Equallogic firmware version, but checking the compatibility matrix I checked that the version of Host Integration Tools for Microsoft 4.6.x is not compatible with the latest...
View ArticleController type 15 compatibility with Dell Equal logic PS4100
We have purchased recently Dell Equal Logic model PS4100 with controller type 12 with ( 2 x 1GbaseT 1 x 10/100Mb mgt , however we need to have 2x 10GB Fiber port for redundancy which is available in...
View ArticleAccessing previous SAN HQ data
I have a backup folder of previous SAN HQ group data.I need to access them on our current SANHQ server. I know I cannot import these data to a new server.Are there any ways for me to access these old...
View ArticleEquaLogic Volume Provisioning
I created an 800 GB Volume and have it connected to one of 3 ESXi Host. I did not create it as thin provisioned. Also, Not using snapshots (i set this to 0) at this time.If I wanted to go back and...
View ArticleFirmware x.0.x vs x.1.x ?
Having trouble finding the difference between the x.0 and x.1 firmware versions.any ideas?
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Adding Baseline for MEM 1.5 in VMware Update Manager
When adding a new baseline in VMware Update Manager for MEM 1.5, I see three different extensions to choose from with the same patch name, but different patch IDs (see screenshot). The documentation...
View ArticleMove Volume from One Group to Another
Is there a way to manually move a volume from one storage group to another? I have a few volumes in a storage group that I need to move to a new storage group with a new array so that I don't have to...
View ArticleHow do I Uninitialize the PS4210
In setting up the Equallogic, I ran the initial install script, it found the uninitialized drive then initialized it, then it started to run the rest of the script. It error'd out, I tried to run it...
View ArticleToo many snapshots generated
Hi,We have 2 volumes which are limited to keep a maximum of 2 snapshots, however these go up to 8 or 9 snapshots. We can see the 2 scheduled snapshots but also the other snapshots taken at various...
View ArticleRe-thinning Volumes
Hi,We have 3 volumes on our file server which are directly connected to the SAN using iSCSI Initiator. We have changed these to thin provisioned. The file server is running Windows server 2012.We have...
View ArticleRandom files created
I have a Equalogic PS4100. It has a LUN that is passed by ISCSI to a file server. It has >14TB of medical image files on it. A large chunk of files appears to be corrupted. The file extension has...
View ArticleNew PS4210X in a group with 2 x 4100x devices
Hiya,We currently have a group that has 2 x PS6000x and 2 x PS4100x devices in a single pool.We're looking to retire the two PS6000's and buy in a single device to take over the role of these two...
View ArticlePS6100 raid 10 nospares to RAID 6 - still no hot spares
I have a PS6100 that was configured RAID10-nospares. I was able to run "raid-policy raid6" and it converted to RAID6, but there are still 0 hot spares.There is no data on the array so I can just reset...
View ArticleMigrating Volumes to second EqualLogic group
Hi.I have a query regarding the volumes to be migrated to another storage group. We currently have 4 EqualLogic devices (2 x PS6000 , 2 x PS4100) in one Storage Group. We have to replace the PS 6000...
View ArticleMonitoring VMs in SANHQ
I was looking at the I/O section for my group. I see that there is a section for VMs there. How do I go about adding VMs to this so SANHQ can monitor them? Very new to use SANHQ. Thanks!
View ArticleProblems with Auto-Snapshot-Manager after installation of Monthly Rollup KB...
Hello,we have a EqualLogic PS4110VX that is the storage for a Windows 2012 R2 Hyper-V cluster. Since the last August 2017 Quality Rollup KB 4034681 we noticed the EQL snap through ASM were failing.We...
View ArticleEnclosure Management service are not available error on PS 6100 SAN (EMM Link...
Getting the above error out of the blue from one of our SANS? Can anyone tell me the cause of this, or how to correct it?Thanks, Tom
View Articlejit debugging error when trying to do a reinstall of Dell SAN headquarters
Dell Equalogic SAN HQ 3.2.1It lost it's connection so I was trying to do a repair on the client and it won't get past the "jit" debugging error. I need to get this back online ASAP.How do I solve...
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